Setting an Automated Reply to “Keyword” Trigger - JookSMS Messsnu
  1. Home
  2. Knowledge Base
  3. Setting an Automated Reply to “Keyword” Trigger

Setting an Automated Reply to “Keyword” Trigger

This Trigger will allow you to generate an autoreply message to a contact when they text the “Keyword” to the designated JookSMS number assigned.

Setting the Autoreply Trigger with a Keyword:

In the left-hand menu, click on Triggers and then click on New to begin creating a new Trigger.

You will come to the Create a New Trigger screen. In the Name field you will give it a title. The Type field you will set to “SMS”. You will set what JookSMS number assigned will be used with the trigger in the Phone Number field.

Next, we recommend you set the Type of Condition field to “Regular Expression”. Set the Value field to the keyword of your choosing (Keeping the keyword to one word only is recommended). Use the value code /keyword/i to allow for any variation of the word to be used (EX: keyword, Keyword or even KEYWORD).

Regular Expression (Recommended – Use code /keyword/i ): This selection allows the client to just include any variation of the “keyword” in the SMS

Contains: This selection allows the client to just include the “keyword” in the SMS

Starts With: This selection specifies that the client needs to include the “keyword” at the beginning of the SMS

Finally, you will set the Type of Action field to “Reply SMS to sender” and write the SMS content you would like to reply in the Template field. You can also add a URL if you like in the reply. When sending a reply SMS you cannot have any line breaks so it must all be on one line and still within the 160 character limit.

Was this article helpful?