Group texting is a method of simultaneously sending SMS messages to a group of recipients. Group texting makes it easier and more efficient to communicate with customers, employees, friends, and family. There are various ways to use group texting in marketing campaigns, emergencies, and reminders. It is possible to send group texts using a group texting service offered by SMS marketing platforms.
Group texting services can be accessed from your computer or mobile device and include features such as uploading and managing contacts, sending multiple messages at once, and monitoring message delivery rates and responses – to name a few. Web-based technology is used for these powerful tools to access them wherever you are in the world. You can find many group messaging services, but the best ones will depend on the features you need for your business. listed below we made a list that will help you decide the best services for your needs.
The Thirteen Best Group Texting Services For 2023
1. ProTexting
ProTexting is one of the best text message marketing services for ease of use, mainly due to its clutter-free dashboard and user-friendly tools give you insight into what your customers will observe on their phones. The streamlined display is color-coded, making it effortless to understand and navigate with just a few clicks.
ProTexting’s intuitive dashboard displays metrics in the second row that match precisely with an item from the top row, helping users understand how to text message marketing works quickly. The red coding directly connects opt-out rates to campaigns, so you can instantly recognize which ones fall short of expectations. With this simple yet powerful color correlation feature at your fingertips, achieving success is just a few clicks away.
Key Features:
- Group texting
- URL shortener
- SMS autoresponders
- 2-way messaging
- Email Capture
- Text-to-win
Pros:
- Instant access to short code numbers
- Tools for SMS marketing list
- Mobile marketing compliance and guidance
- Built-in features for customer engagement
Cons:
- High costs for URL shorteners
- Lack of detailed reporting for campaign effectiveness
- Limited support options outside of email and phone
Pricing: Pro Texting start-up price is $49 per month. They also have Economy, Standard, Business, and Corporate plans depending on your needs. There are no set-up fees, but they do not have a free trial period.
2. JookSMS
JookSMS is a feature-packed text messaging service that provides businesses with the tools they need to run their campaigns effectively. The platform helps companies to develop group texting campaigns to ensure the delivery of messages to targeted audiences.
JookSMS provides tremendous convenience with its API access, allowing you to sync the platform into your website or application effortlessly. It will enable you to efficiently manage all facets of your SMS messaging from just one source – requiring no time-consuming integrations or multiple tools. You can send countless text messages directly to your desired recipients without hassle.
Key Features:
- Group texting
- Mass texting
- 2-way messaging
- Text-to-Win
- Polls/Voting
- Personalization
Pros:
- Simple group texting
- Customized packages
- Real-time analytics
- API Access
- No set-up fees
Cons
- No video tutorials
Pricing: JookSMS offers several pricing models based on user needs. The basic plan includes 1000 messages for 275 per month and increases to 100,000 for just $550 per month. All plans offer free inbound texting – with an additional charge of 1 cent per character if you need any outbound text messages. The free trial is for 30 days. Plus, there’s no commitment, and you can cancel anytime!
3. Twilio
Twilio, an industry leader in messaging solutions recently acquired Zipwhip- a renowned business text messaging platform. Due to the exceptional quality of Twilio’s delivery services and its user-friendly interface, many texting platforms within the corporate world choose them as their go-to provider. Twilio allows businesses and organizations to acquire a phone number and expeditiously send texts through services like Twilio Flex. However, developers must do some assembly to make this system operational. Therefore, this platform applies explicitly to those requiring text messages via API.
Key Features:
- Video and Email service
- Messaging (group, chat, SMS)
- Programmable voice messaging
Pros:
- Unique product offerings and messaging options
- Robust API
- Third-party integrations
- Various features for every messaging need
Cons:
- Not user-friendly for small businesses
- Needs developers for assembly and set up
Pricing: With Twilio’s convenient pay-as-you-go pricing model, you can get started for only $0.0075 per message sent and just $0.004 per message received! Contact the team to acquire a custom quote for larger volumes of messages if your needs exceed 500,000 messages each month.
4. Tatango
Tatango provides SMS marketing that is real-time and impactful, making it the perfect choice for nonprofits, political campaigns, and businesses with large contact lists. With its clean and straightforward interface, Tatango offers two-way messaging, message analytics, segmentation, and other advanced tools necessary for effective engagement. By integrating with several big names in email marketing and CRM providers, the platform gives you a seamless way to increase your contact list and messages across multiple channels. Leveraging this tool will help ensure that more people see your content on their terms.
Key Features:
- Bulk SMS
- Automatic URL Shortener
- Personalization
- SMS scheduler
- Two-way messaging
Pros:
- Simple and clean user interface
- Focus on SMS messaging
- Integration with CRM and email service
- Robust reporting tools
Cons:
- Limited for US and Canada only
- It crashes and has some bugs in the platform
Pricing: Tatango offers no trial period nor free plans. The subscription rate starts at a flat rate of $500 per month, which is quite expensive for many.
5. Zingle
Zingle is the perfect SMS marketing platform for consumer-facing businesses and industries, designed to offer a distinct messaging portal that will improve your customers’ satisfaction and online reputation. With Zingle’s all-inclusive service, you can enjoy effortless appointment scheduling and automated campaign workflows with tracking analytics and segmentation capabilities; plus, it offers an option to connect with CRM systems making contact importing more manageable. Reaching new audiences while continuing to satisfy current customers has always been challenging – all in one user-friendly interface!
Zingle’s advanced two-way messaging capability is one of the finest among SMS marketing providers we’ve evaluated. Resorts can provide updates to guests or inquire if they need anything, and with virtually no lag time, requests are managed in real time. Furthermore, hospitals can stay connected with patients through their mobile devices using Zingle’s service.
Key Features:
- Contact management
- Automated messages
- Team Inbox and Group Texting
- Multi-channel messaging
- Advanced Analytics
Pros:
- Reliable customer support
- Easy to set up and use
- Smooth user-interface
- Feature-rich service
Cons:
- The mobile app does not work as expected
- It takes some time to load
- Missing contacts
Pricing: Zingle price plans start at $179 per month. They have a free trial version, but no free version is offered.
6. Textedly
Textedly is a strong contender to consider if you need clarification on how much texting volume you need. With their pricing model based on message count, your messaging program can be modulated without difficulty according to your demands. In addition, Textedly connects well with leading applications like Slack, Mailchimp, HubSpot, Zendesk, and Quickbooks, among others, thus integrating seamlessly into existing technology suites.
Regardless of your plans, you can take advantage of all the benefits Textedly offers, such as free incoming messages, mass group texting, toll-free phone numbers, text scheduling, and messaging over 300 characters. Plus, two-way SMS auto-replies and comprehensive analytics to track your success in addition to social media messaging. The only difference between plans is the number of monthly messages available and how many of custom keywords. Above all, it provides a 14-day trial, so you get firsthand experience using this business text service.
Key Features:
- Mass group texting
- SMS auto-reply
- Comprehensive Analytics
- Toll-free numbers
Pros:
- Easy to set up and configure
- Results-based tracking
- Cloud-based deployment
Cons:
- No mobile app is available
- Only available in the United States
- No direct customer service
Pricing: Textedly has a 14-day free trial, no set-up fee, and no long-term contracts. Pricing starts at $24 per month and up to $350 per month for their premium subscription plan.
7. SimpleTexting
SimpleTexting is created for teams in a myriad of industries. Its pricing relies on the volume used and holds an array of features akin to its competitors. With SimpleTexting, you’ll have access to group texting, extended messaging, autoresponders, trigger-based messaging, and scheduled text analytics – plus, if you’re looking to collect customer feedback via text message, it even has that capability with its text polls.
SimpleTexting stands out from the crowd with its innovative features, such as self-cleaning number lists that quickly eliminate inactive phone numbers and SMS sweepstakes for a fun way to add new subscribers. Furthermore, hundreds of reviews on G2 have earned SimpleTexting an impressive rating of 4.6 stars out of 5! It also boasts above-average ratings regarding user experience, customer service quality, and ease of set-up time.
Key Features:
- Unlimited contacts
- Third-party integrations
- Unlimited sign-up keywords
- Free incoming SMS
Pros:
- Easy to use
- No set-up fees or contracts
- Free text-to join
- Roll over SMS credits
Cons:
- Limited customer support options
- No international support
Pricing: SimpleTexting pricing plans start at $29 per month and offer a 14-day free trial.
8. EZ Texting
EZTexting is an all-encompassing text marketing solution suitable for a variety of applications. It caters to Customer Service, Sales, HR, and Employee Operations teams and serves businesses in industries like restaurants & entertainment venues, fitness clubs, and even marketing agencies! EZTexting provides you with the tools your business needs to continue evolving – no matter your industry.
With EZTexting, all plans include essential services such as two-way texting for business, keywords, contact management, and mass texting. Every plan differs in the number of users included and how many textable numbers and keywords you get. However, unlike RingCentral, the focus is solely on messaging, so no additional voice services are featured here.
Key Features:
- High volume contact
- Contact Import
- Textable numbers
- Mass group messaging
Pros:
- Dynamic editing features
- eCommerce integrations
- Short code available
Cons:
- Unreliable integration
- No credit rollover
Pricing: Get started with EZ Texting and take advantage of our economic plans beginning at $19/month, or customize your plan starting from just $299 a month. Plus, you can try it risk-free for 14 days!
9. TextMarks
TextMarks is a text message marketing platform helping millions of users, especially small- to medium-sized businesses, grow. It enables them to interact with over ten million consumers and deliver timely information in no time. Thanks to TextMarks, these companies can extend their reach quickly and easily.
TextMarks is an advanced platform designed for businesses looking to take their marketing efforts up a notch. For just $219 per month, you get 10,000 messages, 15 custom keywords, lead capture capabilities, and dynamic SMS auto-response support, allowing you to segment your target list more effectively. Plus, priority email support and access to developer API. As you move up the ladder in terms of pricing, more valuable services are offered. Such features include additional messages and keywords, advanced tools such as lead-to-Salesforce CRM, and onboarding assistance.
Key Features:
- Mass group messaging
- Scheduled alerts
- Auto-responders
- Lead Generation
Pros:
- Excellent customer service
- Easy to use and understand
- Intuitive customer segmentation
Cons:
- No two-way messaging
- Expensive
- You can’t add contacts
Pricing: Textmarks offer four pricing plans starting at $219 per month to as much as $1,099 per month. They also have Annual Custom Plans to address a company’s unique needs. They also charge $199 for the set-up fee if you do not sign up for an annual plan.
10. Thryv
Thryv is the perfect business management solution for any entrepreneur – it offers a comprehensive selection of SMS marketing services with an incredibly easy-to-use and dynamic platform. It automates workflows while simultaneously aiding your company’s growth! Its user-friendly interface aggregates all forms of communication into one place—including Instagram Direct Messenger, text messages, Facebook, and emails! So no matter how customers contact you, Thryv has covered you.
With Thryv, users can easily access and view WebChat messages in one place. It means businesses can take advantage of Thryv’s free WebChat service – an excellent way to attract new customers by offering them a direct route for communication with your business at any time through their website.
Key Features:
- Online Appointment
- Mass group texting
- Marketing automation
- SMS payments
Pros:
- End-to-end customer experience
- Free access to technical support
- Intuitive user interface
Cons:
- Complicated onboarding process
- Limited SMS marketing features
Pricing: The pricing of Thryv depends on the plan you choose. The starter plan costs $49 per month and is designed for small businesses, while the company plus plan costs $89 per month and caters to medium-sized businesses with more advanced needs.
11. TextMagic
TextMagic has been a reliable, cost-effective global bulk texting solution for over two decades and is currently used by over 100,000 businesses worldwide. We offer an effortless set-up process with our straightforward mass texting service, so you don’t have to worry about customers having to pay again for replies. They also provide toll-free numbers accessible in Canada and the US, allowing your company to maintain seamless customer support without breaking the budget! Sign up today for a free TextMagic account – accessing quality international text messaging services has always been challenging.
Key Features:
- Multiple message composition and scheduling tools
- Mass group text messaging
- Contact management, chat, and message templates
- Reporting and analytics
Pros:
- The mobile app allows mass text messaging
- Zapier integrations
- Excellent free trial version
Cons:
- Free trial only available in some countries
Pricing: Test out the TextMagic platform free of charge with their trial period. Then, select a pay-as-you-go plan that works for your business needs. SMS prices vary based on the country you are sending to.
12. Salesmsg
Salesmsg makes it simple, fast, and flexible to put your customers first. Our cloud-based platform lets you manage messages and calls from either a web interface or mobile app, which is ideal for teams working remotely out in the field. The user-friendly dashboard can be accessed by many users at once and serves as your one-stop shop filled with text messaging capabilities, voice calling campaigns, plus comprehensive management tools – giving you complete control over customer communication.
You can customize your suite of services with third-party app integrations via the Zapier automation platform. Salesmsg is an excellent pick for businesses sending high volumes of texts and looking to make calls from the same number, providing reliable real-time results.
Key Features:
- Team Sharing System
- Bulk SMS
- Personalization
- Two-way Text Messaging
Pros:
- Easy to navigate and smooth interface
- Simple set-up requirements
- It has a list of good resources
Cons:
- Limited design and features
- The mobile app is not optimized
- Expensive
Pricing: Get the most out of your budget when you choose Salesmsg—our payment plans start at a mere $35 per month. If that’s not enough, you can purchase additional SMS for just $0.025 each or MMS for an even lower price of only $0.05! Get ready to send bulk texts and watch your business thrive with Salesmsg today.
13. SlickText
SlickText is a powerful, easy-to-use text messaging platform with extensive features that help you stay connected to customers. Whether it’s a one-off message or automated campaigns, SlickText provides the tools to create effective and successful text marketing efforts.SlickText provides growth marketers in all industries with advanced capabilities like texting-to-join and QR code opt-in. With text-to-join, leads can enter your marketing lists by simply sending a custom keyword to your business’s shortcode. Your customers can also scan your exclusive QR code and quickly become part of the list.
Key Features:
- Mass group texting
- Text-to-Win
- Communication Management
- QR Codes
- Integrations
Pros:
- Easy to use and navigate
- Intuitive and powerful interface
- Great customer support options
- Good value for money
- Plenty of integrations with other software products
Cons:
- Lack of advanced features such as A/B testing or segmentation.
- Limited customization options
Pricing: Slicktext has a wide range of pricing plans you can explore, starting from the most basic, which is $29 per month, to the Monstro plan, which is $1250 per month. They also have a free trial period offered up to 14 days.
What is Group Texting?
Group texting is a method of sending a text message to multiple contacts simultaneously. Group messaging can help businesses stay connected with their customers, providing the perfect platform for sending customized messages quickly and easily. Your group size can be tailored to the number of contacts you have. Your message will be sent to the entire group discreetly, with no one aware of who else is included.
When you send a group text, it is sent to multiple recipients who can all respond and view each other’s replies – essentially creating an ongoing discussion. This feature has many practical uses, such as planning events, coordinating meetings, or casual conversations between friends. Group texting allows for quick and efficient communication among large groups of people. You can find it on most of today’s smartphones and use your phone’s native texting or messaging app to access it.
What is the Importance of Group Texting?
Group texting is a vital tool for communication and coordination for people within the group. Group texting simplifies the process of staying in touch with multiple people simultaneously. Rather than spending time sending individual messages, you can quickly and easily send your message to a group all at once—saving precious minutes or even hours!
Group texting simplifies planning with your circle, as all members can keep track and chime in on the conversation. Furthermore, it provides a log for later use, which promotes trustworthiness when making decisions together. With group texting, there’s no need to worry about lost information or miscommunication – everyone is always up-to-date.
It is convenient and improves connectivity among the group members, allowing for quick coordination or communication. Group texting is an invaluable tool for businesses and organizations looking to reach their personnel quickly and effectively. Know more about what is group text, its definition and benefits before including it in your campaigns.
What is a Group Texting Service?
Group texting is the perfect way to easily share messages with customers, employees, friends, and family – all at once! This service simplifies communication by allowing users to send text or SMS messages in bulk. Streamlining group messaging saves time so that you can focus on what matters most.
Group texting services can streamline your communication by easily importing and managing contact lists, sending messages in a single click, tracking delivery/response rates, and more. Such tools are invaluable for marketing campaigns, event reminders or notifications, and emergency alerts.
What are the Best Services for Group Texting?
The best group texting services are quickly used, scalable, flexible payment plans, and have room for integrations. Hundreds of SMS platforms offer group texting features that you may consider for your business. The top choices for the best group texting service are the following:
- JookSMS – JookSMS is the top choice for small businesses looking for a group texting platform that is easy to use, affordable, and has no learning curve. With JookSMS, you can send customized messages to your contacts in bulk, track delivery, and response rates, import/export contact lists, and more.
- Twilio – Twilio is a cloud communications platform that provides voice and SMS services for businesses of all sizes. It allows users to quickly set up a group texting service with a few simple clicks.
- Tatango – Tatango is an industry-leading, easy-to-use platform for creating and sending SMS campaigns to customers. It allows users to send targeted messages to groups of any size at once.
How Group Texting Works?
Sending messages to a large group of people is now made easy with the help of group texting. By using either an app or web-based platform, you can quickly and effortlessly send SMS messages to multiple contacts simultaneously in just four simple steps:
- Upload a list of contacts – The first step is to transfer a list of references into the group texting service. It can be accomplished by personally entering phone numbers or importing details from a spreadsheet or other external sources.
- Compose and send a message – After uploading your contact list, you can compose a message and send it to every person on the roster. Certain group texting services even offer the option of customizing messages with recipient names or additional information for an added personal touch.
- Message delivery – With the group texting service, your message is efficiently dispatched to everyone on your list. Dependent upon the number of recipients and which provider you choose, delivery can be nearly instantaneous or take a couple of minutes. Certain providers offer real-time messaging, while others need more time for completion.
- Message tracking – Group texting services usually provide tracking functionality so you can keep an eye on your messages’ delivery and response rates. These metrics include data on how many texts were sent, delivered, and read, as well as the success of each interaction. With this feature, you’ll gain real-time insights into your group messaging campaigns’ effectiveness.
How much does Group Texting Cost?
Group texting services are priced by volume ranging from $0.006 to $0.015 per message or $10-$20 per month for up to 500 messages. Larger companies may be offered unlimited plans, but most providers charge per message sent or a fixed fee for a certain number of messages.
Group texting services can be priced differently depending on the size of your customer list, how many text messages you are sending out, what features you require, and which provider is selected.
Many group texting services are metered, with costs varying by the number of contacts you have in your list or per message sent. Although some providers offer plans containing limited features and capabilities without charge, others may provide a complimentary trial period.
How to Start a Group Text?
Before starting a group text, you must understand that it is a permission-based messaging activity. A customer’s explicit permission is required before you can add them to a group text. One way to get permission is by offering a contest or promotional activity or through an opt-in program. The steps to start are the following:
- Get permission – Get explicit permission from your customers to add them to your group text list.
- Compose the message – Compose a well-crafted message that will be sent to all of the people in the group text.
- Upload contacts – Upload the list of contacts you obtained permission from into the group texting service platform.
- Send out messages – After uploading the contacts list, you can send the message to the entire group.
- Track messages – Track your messages with delivery and response rates metrics.
How many recipients can I add to a Group Text?
Most group texting services allow users to add up to 10 to 20 recipients per message. Some providers may offer unlimited contacts, while others may require additional charges for larger groups. To ensure you stay within the maximum number of recipients for a group text message, you should always double-check with your carrier or device manufacturer.
What kind of businesses Use Group Texting?
A wide range of businesses and industries can use group texting. Some examples of companies that use group texting as part of their SMS marketing campaign include the following.
- Restaurants – Sending promotional offers, reminders, and updates to their customers
- Retail stores – Notifying customers about sales events, discounts, and new arrivals
- Clinics and hospitals – Sending appointment notifications and follow-up messages
- Banks – Keeping account holders up-to-date on their bank accounts
- Schools – College administrators and staff appreciate the instantaneous nature of group texting since it allows them to spread knowledge about upcoming activities on campus quickly.
- Churches – Churches are increasingly adopting text messaging as a reliable means of contacting their congregations. With this solution, reminders about church services, Bible study classes, and community events can be disseminated efficiently – resulting in greater attendance.
- Nonprofit – Nonprofits often rely on text messaging services to inform their policies, coordinate volunteers, and collect donations.
Is Group Texting Used for Marketing?
Yes, group texting can be used for marketing. It is a powerful tool that enables businesses to reach more potential customers with their message. Group texting is effective and cost-efficient, allowing businesses to market their products or services quickly and easily. With group texting, companies can create targeted campaigns tailored to their customer’s preferences. Additionally, it allows for a higher level of personalization as messages can be customized to include a customer’s name or other relevant information. Group texting is part of the 15 best practices for SMS and text marketing.
Is group texting limited to 160 characters per message?
Yes. Group texting is typically limited to 160 characters per message. This limit is due to the SMS protocol, which was designed in the early days of mobile phone technology and has been stuck since then. The good news is that services allow users to send messages with more than 160 characters, like MMS or multimedia messaging services, or RCS (Rich Communication Services). However, these services require unique integration with the carrier and are unavailable on all carriers. Understand more about the SMS character limit and how you can use it to your advantage.
Do Businesses Utilize Group Texting?
Yes, businesses are increasingly utilizing group texting to build customer relationships and promote their products or services. Group texting allows businesses to send information quickly, such as updates about new products, discounts, and promotions. Additionally, it will enable companies to keep customers up-to-date with personalized messages tailored to their preferences.
What is the Difference between Group Texting from Messaging Apps?
Group texting is different from messaging apps such as WhatsApp and Facebook Messenger. Messaging apps are typically used for personal conversations between two people, while group texting is intended to send a message to more than one person at once. Moreover, while most messaging apps can only be used over the internet, SMS messages sent through a group texting service can reach anyone with a mobile device, regardless of internet connection. Additionally, group texting is typically subject to the 160-character limit and other text messaging protocols. Messaging apps have no such limitation. Find out the best messaging apps for iPhone here.
What is the Difference Between Group Text and Mass Text Messages?
Group texting can be considered a type of mass text messaging. The main difference between the two is that group texting allows for more personalization, as messages can be tailored to each recipient’s preferences. On the other hand, mass text messaging sends one message to all recipients with no customization options available. For example, if you sent out an update about a product, you could personalize the message with each recipient’s name in the group text. Mass texting services allows all recipients to receive the same message without customization options.