13 Best Text Reminder Apps for Business

Text reminder apps help you keep track of important tasks and events. They can be used for various purposes, including personal reminders, work reminders, and even marketing reminders. These apps connect directly with booking systems and automate sending SMS reminders to your clients.

The best text reminder apps can help businesses of all sizes save time and money by automating sending reminders to customers. They can also help to improve customer satisfaction by ensuring that appointments and other significant events are not forgotten.

There are a variety of different text reminder apps available, each with its own set of features and benefits. Here are 13 of the best text reminder apps for business:

  1. JookSMS

JookSMS is a cloud-based SMS marketing solution designed to help businesses manage marketing strategies, promotions, and text messages. The platform enables organizations to track sent and received messages and team activities in real-time.

This platform provides a simple and intuitive interface for the easy setup of reminder text messages. It also offers many features, including personalizing messages, scheduling in advance, and tracking message delivery.

JookSMS addresses business needs quickly and easily. This software allows scheduling bulk text messages. It also integrates with Zapier, Google Sheets, and MailChimp.

It is best for businesses of all sizes, freelancers, and individuals who need to remind their clients about upcoming appointments or events. It is currently available in over 180 countries.

Some of the features of JookSMS include the following:

  • Campaign management
  • API
  • Reporting and Analytics
  • Data Import and Export
  • Alerts and Notifications
  • Third-Party Integrations
  • Appointment scheduling

Pros:

  • It offers a wide range of features
  • Excellent customer support
  • Easy to use
  • Affordable price plans

Cons:

  • Some features come in the paid subscription

Price Plans: Users can sign up for a year at $25 per month or acquire an annual membership for $20 per month after their first three months of use. A free trial is available.

  1. Booxi

Booxi is a tool that may manage individual appointments or large-scale gatherings. Scheduling consultations, workshops, pickups and deliveries, and other activities are some examples of use cases. Its flexibility and extensive feature set have made it popular among major retailers. Booxi is available in 80 countries worldwide and supports Salesforce and Adobe.

It is a feature-rich service that includes more appointment management, SMS reminders, and an all-in-one customer management solution. While scheduling and booking are standard features, Booxi provides several additional capabilities.

Businesses of all sizes best use it for event reminders, documentation, etc. It supports various languages such as Spanish, Italian, Japanese, and German.

The features of Booxi include the following.

  • Activity Tracking
  • Appointment Scheduling
  • Confirmation Reminders
  • Online Booking and Payment
  • Real-time scheduling
  • Reporting and Statistics
  • Integrations

Pros:

  • Clean and simple booking system
  • Simple and easy to navigate
  • Excellent API integrations

Cons:

  • Not practical to move appointments
  • Issues with functionality
  • Inconsistent reminders

Price plans: Booxi’s basic plan starts at $20 per month, with higher volumes and enhanced features available based on the subscription.

  1. 10to8

10to8 is a feature-rich appointment scheduling software with advanced connectivity possibilities that you might try. It allows individuals or groups to be booked, calendars for many team members to be created, customizable questionnaires, online payment consent, and calendar synchronization with various calendars.

The software also includes video chat integration for virtual appointments. In reality, the program has over 1,500 integrations, making it ideal for most merchants.

Clients can create, cancel, and reschedule appointments at any time. Appointments are automatically updated across the platform. It works with Gmail, Outlook, iCal, and other calendars.

Users may have as many calendars as they need. Email and text message reminders are available to attendees, along with notes, questionnaires, and other client data.

Some of the top features of 10to8 include the following.

  • Booking website
  • Facebook integration
  • SMS and email reminders
  • Payment processing
  • CRM and sales reports

Pros:

  • Syncs with calendar
  • Has questionnaire and intake forms
  • feature two-way chat feature

Cons:

  • Unreliable customer support
  • Some features are only available in a paid plan
  • Has many limitations

Price plans: The free version of To10to8 is limited to the number of employees it can handle, but it provides all appointment scheduling functions. Paid plans start at $9.60 per month for the Basic plan.

  1. Acuity Scheduling

Acuity Scheduling is a cloud-based appointment scheduler that allows company owners to organize their appointments online. The solution caters to the demands of small and midsize businesses and individual professionals.

Users might use this software to program appointment bookings by providing a real-time view of their own time. It can automatically synchronize calendars based on user’s time zones and provide regular notifications and reminders about their schedules.

Acuity Scheduling is ideal for service-based businesses. This flexible software can manage appointments for individuals, groups, or events.

Acuity Scheduling offers an extensive set of scheduling features, including:

  • Configurable intake forms
  • Embeddable calendars
  • Third-party application calendar synchronizing
  • Group scheduling for workshops

Pros:

  • Flexible and easy to use
  • Allows for online payments
  • It has a free version

Cons:

  • Limited customization options
  • No mobile app
  • Expensive for some features

Price plans: After a 7-day free trial, Acuity costs $0.42 to $4 per minute, depending on your package.

  1. SimplyBook.me

Small businesses to large enterprises across all service-providing sectors may use SimplyBook.me as an online appointment scheduling software. It caters to businesses that accept bookings on a schedule, such as spas, gyms, beauty salons, pet services, restaurants, universities, medical clinics, child care providers, etc.

SimplyBook.me offers excellent enterprise solutions for companies using online bookings for their outlets. It helps them maintain a high level of monitoring for each outlet through the admin interface.

There is no limit to the number of client services a company may provide, nor is there a cap on the number of staff or clients stored in the system. SimplyBook.me can be customized to meet the needs of the business and allow staff to access necessary information.

The features of SimplyBook.me include the following:

  • Access Controls
  • Appointment Management
  • Billing and Invoicing
  • Recurring Appointments
  • Reminders

Pros:

  • Simple to use and works elegantly
  • With useful integrations
  • Good customer support
  • Suitable for time and calendar management

Cons:

  • Limited template features
  • Limited integration

Price plans: Free plans are available for 50 bookings plus one custom feature. Paid plans start at $9.90 per month to $59.90 per month.

  1. Apptoto

Apptoto is a simple text reminder program. While it lacks some of the features of other programs, its straightforward simplicity is its most appealing feature. Set up takes only five quick actions that may be completed in minutes.

The tool enables users to send out promotional materials, establish recurring services, link service providers, select services and customize settings for the booking site. Adding a booking system as an iFrame or adding a booking button to a website or Facebook page are examples of customization. Clients may use any number of devices to access the booking page, make reservations, and cancel them when necessary.

Included in its features are the ability to:

  • Schedule reminders for individuals or groups
  • Set up recurring reminders
  • Use natural language processing to input dates and times
  • Send messages through email or SMS

Pros:

  • Very simple and easy to use
  • Great for small businesses
  • Inexpensive

Cons:

  • It lacks some features of other text reminder programs
  • No mobile app

Price plans: Apptoto has a free trial. Paid plans start at $29 per month, and they can cater to a larger plan to suit any business.

  1. StyleSeat

The StyleSeat app is tailored to the needs of barbers and hairstylists. The appointment management system allows stylists to book appointments directly from their websites or social media accounts. This program also includes a simple database search, allowing new clients to locate and book stylists on the StyleSeat website.

An automatic SMS appointment reminder can be sent to a client after booking an appointment to ensure that they recall their appearance. If they do not attend, fees can be levied from a stored credit card if charged a no-show fee.

Some of the top features of Styleseat include:

  • Appointment management
  • Booking Management
  • Calendar Sync
  • Client Management
  • Website Integration

Pros:

  • Tailored to the needs of barbers and hairstylists
  • Can send automatic SMS reminders
  • It has a database search feature

Cons:

  • Too specific for some businesses
  • Users report inconsistencies in performance

Price plans: Offers a 30-day free trial. Prices start at $39 per month.

  1. Doodle

With Doodle’s free version, you may create meeting polls to send to clients and prospects, suggest meeting dates and times, and allow voting dates that work. While the free edition may be enough for most people, you’ll need to upgrade to the premium price tier to get rid of advertising from your polls, set a deadline for the survey, and obtain contact information from meeting attendees.

Doodle’s paid scheduling software can help you schedule a meeting that meets everyone’s needs. The meeting host suggests times for the meeting and invites individuals to indicate their availability; then, it is up to the meeting host to choose a final time. A calendar event is added to the host and meeting invitees’ calendars when the time is set. There’s also a dashboard feature where you can keep track of all your meetings.

Some of Doodle’s top features include:

  • App integrations
  • Confirmation and Cancellation
  • Standalone booking
  • Survey management
  • Voice, email, and SMS

Pros:

  • Easy to use
  • The free version is sufficient for most users
  • Can integrate with other apps

Cons:

  • It lacks some features of other text reminder programs
  • Advertising on the free version

Price plans: Offers a 14-day free trial. Prices start at $6 per month for one user. Also, offer team and enterprise plans for more users and features.

  1. Appointfix Appointment Book

Appointfix is a business appointment scheduling software that helps salons, gyms, hospitals, and service firms manage clients, schedule follow-ups, data synchronization processes, etc. Reports provide administrators with insights into daily sales totals for a day, week, month, or year and the most profitable services and consumers.

Appointfix is a platform that allows spas to access information about past client purchases and schedule treatments on a single platform. Massage therapists may use pre-programmed templates to send text messages, notifications, or reminders regarding scheduled and confirmed bookings to clients, resulting in increased customer satisfaction.

Makeup artists can create a central database for storing customers’ photos, phone numbers, and email addresses. Appointfix allows organizations to sync appointment information across Google and Apple Calendar. The application is free or costs money per month, with support via email and documentation.

Some Appointfix features include the following:

  • Automated scheduling
  • Confirmation/Reminders
  • Recurring Appointments
  • Client Database
  • Group scheduling

Pros:

  • Efficient client notifications
  • Customization of reminder messages
  • Flexible and customizable
  • Affordable Price

Cons:

  • No desktop version
  • Difficult to contact customer service
  • Slow and unresponsive sometimes

Price plans: Appointfix has a free trial. It offers three plans – basic, premium, and ultimate. Price ranges from $9.99 to $19.99.

  1. BookedIn

Booking is a web-based appointment scheduling program that eliminates the need for paper and phone reservations. Through extensive connections, your consumers can make appointments through your website or directly via social media.

The software uses a tiered approach to marketing automation. It has a credit card and PayPal payment processing features and comprehensive client profiles, including customer contact information and purchase histories. BookedIn is also available as a SaaS and a mobile app for iOS and Android devices.

Booking is software that helps businesses in tax preparation, beauty and wellness, healthcare, and real estate to make appointments.

Some of its top features are the following:

  • Appointment reminders
  • Payment processing
  • Integrations
  • Custom forms
  • Client profiles

Pros:

  • Easy and quick customer booking
  • Appointment and payment processing in one place
  • Fully customizable

Cons:

  • More expensive than some alternatives
  • Only offers month-to-month billing

Price plans: Prices start at $29 per month. It offers a 14-day free trial that includes five complimentary appointments per month. It also gives discounts for annual plans.

  1. Text-Em-All

Text-Em-All offers automated calling and mass texting services to businesses that need to provide basic emergency notifications. There are no contracts necessary, and getting started is simple.

Text-Em-All is a cost-effective way to send out messages during an emergency. Because you only pay for the messages you send, it’s a simple solution for any emergency response plan.

This cloud-based booking solution is designed to meet the needs of various types of organizations. This platform encompasses three main messaging tools into a single system; flexible pricing plans include credit-based PAYG (Pay-as-you-go) or monthly subscriptions based on unique phone numbers being contacted. 

Text-Em-All is a great reminder tool for Business Healthcare HR & Staffing Non-Profit Property Management, Religious Organizations, Schools & Universities, and Waste & Utility, Managers.

Some of its top features include the following:

  • Activity dashboard
  • Appointment scheduling
  • Multi-channel communication
  • Third-Party Integrations
  • Secure data storage

Pros:

  • Quick delivery and receipt of messages
  • Variety of essential features
  • Functional platform
  • Flexible, pay-as-you-go pricing

Cons:

  • Lacks recording of scheduled calls
  • Customer service could be better

Price plans: Offers free trials and free plans. The price starts at $7.50 per month per feature. No plans or contracts start at 9 cents per message.

  1. TimeTrade

TimeTrade is a basic scheduling program that businesses of all sizes may use. It prioritizes simplicity over aesthetics, with a straightforward user interface that may surprise clients and corporate owners.

It handles appointments, providers, blocking time, and other elements similar to many of the best appointment scheduling software applications. It also allows you to establish unique rules and details for appointment kinds.

It contains solutions for many operational difficulties surrounding the fundamental notion of online appointment scheduling, including cross-functional team management, customer reminders and history, solo and team scheduling, bespoke rules, videoconferencing, etc.

TimeTrade is a cross-platform, hybrid calendar that integrates with Google and iCal. It is simple to set up and use, and it works well with all of your other calendars. Compared to similar applications, some recurring bugs with faulty code loading and limited customizability make it feel old-fashioned, even if it admirably performs its primary functions.

It is ideal for small businesses and teams who want a reliable, no-frills way to book appointments and track their schedules in one place.

Some of its features include:

  • Multi-step rules
  • Calendar sync
  • Appointment reminders
  • Integrations

Pros:

  • Intuitive interface
  • Flexible appointment types
  • Integrates with other calendars
  • Flexible appointment types
  • Inexpensive when compared

Cons:

  • Limited customization options
  • Recurring bugs with code loading

Price Plans: TimeTrade offers a free 14-day trial. After the trial, pricing starts at $15 per month.

  1. SuperSaaS

SuperSaaS is a cloud-based online appointment scheduling software ideal for organizations of all sizes. Integration abilities, reporting and analytics tools, calendar synchronization, and more are included.

Users have control over the site’s appearance, with various layouts and color schemes to choose from, branding and logos to change, automatic calendar sync options to customize, confirmation emails and text messages to send, waiting lists, and forms to manage. Access controls, integrated payment and credit alternatives, coupons, price rules, and package deals are a few e-commerce features.

The software is user-friendly, with an intuitive drag-and-drop interface that makes it simple to set up and use. Overall, SuperSaaS is a feature-rich online appointment scheduling solution that offers users much control over their booking experience.

Some of its best features are the following:

  • Appointment scheduling
  • Booking management
  • Real-time scheduling
  • Third-party integrations
  • Multi-location use

Pros:

  • Flexible for class and meeting schedules
  • Variety of useful features
  • Reasonable price

Cons:

  • Limited reporting and analytics
  • Complex interface design

Price plans: SuperSaaS subscriptions cost between $8 and $20 per month. All paid plans include unlimited registered users. Suitable for sole-proprietors, SMEs, and enterprises, this solution is scalable.

What are the Usage Purposes of Text Reminder Apps?

There are several ways to use text reminders in marketing your businesses. It costs your company money if clients miss appointments. You must still pay for employee and administrative expenses, but you receive no income. Avoid loss and ensure that clients keep appointments by using text reminders in marketing.

Here are seven ways to use text reminders in SMS marketing:

  • Schedule a series of texts in advance: Studies show that people are more likely to keep an appointment if they receive a reminder the day before. But you can also increase your chances of success by sending reminders a few days in advance. It allows clients time to reschedule if something comes up.
  • Use text messaging to reach a wider audience: You can use text messaging to reach a wider audience than you could with email or phone calls. And since most people have their phones with them at all times, you’re more likely to reach them when you need to.
  • Get creative with your messages: Be creative with your text messages to stand out from the rest. Use emojis, gifs, and images to get your point across.
  • Use Reminder Text to minimize cart abandonment: You can use text reminders to reduce cart abandonment. By sending a reminder text to customers who have abandoned their shopping carts, you can increase the chances of returning to finish their purchase.
  • Use text reminders for time-sensitive offers: Time-sensitive offers are a great way to use text reminders in marketing. You can send texts with special coupons or discounts that expire within a certain period. It will encourage customers to take advantage of your offer before it’s too late.
  • Make it personal: Make your text messages personal by including the client’s name or a personalized message. It will make them feel valued and more likely to keep their appointment.
  • Track your results: Keep track of your results to see how effective your text reminders are. You can do this by keeping a record of the number of appointments that are saved and the number of cancellations and no-shows.

How do You Set a Text Reminder?

The right software can help you send appointment reminder messages quickly and easily. JookSMS allows you to create automated confirmations, reminders, rescheduling texts, and more with a drag-and-drop editor or program hooks.

If you’re setting reminders to send to your customers, here are the steps to follow to set text reminders:

  •  Start by choosing what kind of reminder you want to send: You can send appointment reminders, order confirmations, shipping notifications, and more.
  • Enter the recipient’s phone number: You can add the phone number manually or import it from your address book.
  • Type out your message: You can use the built-in message editor or write your message.
  • Choose when you want the reminder to be sent: You can choose to send the reminder immediately or schedule it for a specific date and time.
  • Click “Send”: Your reminder will be sent to the recipient at the specified date and time.

How can You Use Text Reminders in Marketing?

Text reminders are a great way to increase customer loyalty and keep them coming back for more. Here are five best practices that you can use as a guide in sending text reminders for your marketing campaign.

  • Time Your Messages Appropriately -The general guideline is to advise clients between 24 and 72 hours before their appointments. If you send the reminder early, your customer will likely forget about it. The best time to provide an appointment reminder is 24 hours ahead of the scheduled event. It gives your client a whole day to check their calendars and ensure they aren’t already booked. If they need to cancel, this allows your staff more time to replace the appointment slot.
  • Find Your Ideal Frequency – The frequency of your message will vary based on the sort of appointment and how far ahead the consumer booked it. We generally recommend a text message reminder one week before the office visit and 24 hours before. In this case, we believe that less is more. Avoid bombarding your clients with endless messages.
  • Personalize Messages and Be Mindful of Your Tone – Personalizing messages is essential to building a relationship with your clients. Inject some personality into your reminders by adding the client’s first name or including an emoji. Be mindful of your tone and make sure your message is friendly and helpful rather than nagging or pushy.
  • Be Concise and Straight to the Point -These messages remind your consumers of their appointments to minimize last-minute cancellations and no-shows. If you provide too much information in this straightforward and essential communication, you’ll most likely confuse your clients and add extra work for your employees.
  • Follow Customer Privacy Laws – When using text message reminders for marketing purposes, it’s essential to be mindful of customer privacy laws. The Telephone Consumer Protection Act (TCPA) protects consumers from unsolicited texts and calls from businesses. The law requires companies to obtain express written consent from consumers before sending them marketing messages.
  • Include Rescheduling or Cancellation Procedure – If a client needs to cancel or reschedule their appointment, make it easy for them by including instructions in your text message reminder. You can have a link to your online scheduling system or provide a phone number they can call to speak with someone on your team.
  • Allow Clients to Opt-Out – Customers should always have the ability to opt-out of receiving future text messages from your business. Include clear instructions on how they can unsubscribe from your reminders.
  • Don’t Forget Your Call-To-Action – Always include a call-to-action (CTA) in your text message reminders. A CTA is an essential element of any marketing message, as it tells the recipient what you want them to do next. In this case, your CTA should be clear and concise, telling the customer to confirm their appointment or reschedule if necessary.

How Effective are Text Reminders?

SMS messaging is an effective way to improve customer engagement and reduce no-shows. According to the 2020 Global Messaging Engagement Report, texting is the second most popular communication channel, after email. Email’s popularity, on the other hand, is also its downfall: consumers receive more emails than ever before, and they struggle to sort through them all.

A reminder text can be very effective in getting people to keep their appointments. An SMS marketing statistic found that reminders increased the likelihood of people keeping their doctor’s appointments by up to 38%.

In an SMS marketing statistics, researchers found that text reminders effectively got people to attend counseling sessions. The reminders increased the attendance rate by 9%.

Likewise, almost 40% of consumers admit that they are more likely to buy products from a brand that sends them personalized coupons in a reminder text.

Many factors can affect how effective a text reminder is. These include the timing of the reminder, the frequency of reminders, and the type of message sent.

To be most effective, text reminders should be sent close to the appointment time. Studies have shown that reminders sent one day before an appointment are more effective than those sent a week in advance.

The frequency of reminders also plays a role in their effectiveness. Sending multiple reminders is more effective than sending just one. Researchers found that sending three reminders was more effective than sending just one in one study.

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